Website Usage
Acceptance of Terms
By accessing and using the Hitayu Surgical Clinic website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
Permitted Use
This website is provided for informational purposes and to facilitate appointment bookings. You agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
Accuracy of Information
While we strive to keep all information on this website accurate and up to date, we make no warranties regarding the completeness, accuracy, or reliability of any content. Medical information on this site is general in nature and should not replace professional medical advice.
Appointment Terms
Booking an Appointment
Submitting an appointment request through our website, phone, or WhatsApp does not guarantee a confirmed appointment until you receive an explicit confirmation from our clinic team. We will contact you to confirm within clinic hours.
Cancellation & Rescheduling
If you need to cancel or reschedule an appointment, please notify us as early as possible — ideally at least 24 hours in advance — so we can offer the slot to another patient. Repeated no-shows may affect future booking priority.
Consultation Scope
An appointment at Hitayu Surgical Clinic constitutes a medical consultation, not a second opinion or emergency service. For medical emergencies, please contact emergency services (112) or visit the nearest hospital immediately.
Medical Disclaimer
Not a Substitute for Professional Advice
The health and medical information provided on this website — including descriptions of conditions, treatments, and procedures — is for general informational purposes only. It is not intended to be a substitute for professional medical diagnosis, advice, or treatment.
Individual Results May Vary
Testimonials and case references on this website represent individual experiences. Medical outcomes vary based on a patient's unique health profile, and no specific result should be expected or implied from content on this website.
Emergency Situations
If you are experiencing a medical emergency, do not use this website to seek help. Call emergency services (112) or proceed immediately to the nearest hospital emergency department.
User Responsibilities
Accurate Information
When submitting appointment requests or contacting us, you agree to provide accurate, complete, and current information. Providing false or misleading information may result in the cancellation of your appointment.
Respectful Conduct
You agree to interact with clinic staff — in person, by phone, or digitally — with respect and courtesy. Abusive, threatening, or inappropriate behaviour may result in refusal of service.
Prohibited Activities
You must not attempt to gain unauthorised access to any part of our website, disrupt its operation, transmit harmful or malicious content, or misuse any information obtained through this website.
Intellectual Property
Ownership
All content on this website — including text, images, graphics, logos, and the overall design — is the property of Hitayu Surgical Clinic or its content providers and is protected under applicable Indian and international copyright laws.
Permitted Use
You may view, print, and download content from this website for personal, non-commercial use only. Any reproduction, distribution, modification, or commercial use of any content without prior written consent from Hitayu Surgical Clinic is strictly prohibited.
Trademarks
The Hitayu Surgical Clinic name, logo, and all related marks are trademarks of the clinic. Unauthorised use of these marks is not permitted and may constitute an infringement of trademark rights.
Contact Information
If you have any questions about these Terms and Conditions, please contact us using the details below.