Information Collection
Personal Information
When you book an appointment, contact us, or use our website, we may collect personal information including your name, phone number, email address, and any health information you voluntarily provide to facilitate your consultation.
Automatically Collected Information
We may collect non-personally identifiable information automatically when you visit our website, including your browser type, device type, pages visited, time spent on pages, and the referring URL. This helps us improve our website experience.
Medical Information
Any medical or health-related information you share with us — whether through our appointment form, phone, or in-clinic consultation — is treated with the highest level of confidentiality in accordance with applicable Indian healthcare privacy standards.
Data Usage
How We Use Your Information
We use the information we collect to schedule and confirm appointments, communicate with you about your consultation, respond to your queries, and provide the healthcare services you request.
Communications
We may use your contact details to send appointment reminders, follow-up messages, or important clinic updates. We will never send unsolicited marketing messages without your consent.
We Do Not Sell Your Data
Hitayu Surgical Clinic does not sell, trade, or rent your personal information to third parties. Your data is used solely to provide and improve our medical services to you.
User Rights
Access & Correction
You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request deletion of your personal data from our records at any time, subject to any legal or medical record-keeping obligations that may apply.
Withdrawal of Consent
Where you have provided consent for us to contact you, you may withdraw that consent at any time by contacting us directly. Withdrawal will not affect the lawfulness of any processing carried out before your withdrawal.
Contact Information
If you have any questions about this Privacy Policy, or wish to exercise your rights regarding your personal data, please contact us using the details below.